Job function: Information Technology
Number of positions: 1
Expiry date: 31st January 2014
Job purpose
Management of the bank's VMwar IT Infrastructure environemnt. To organize, supervise, guide and support system administrators, ensure policies and procedures are followed. Provide solutions for complex problems, negotiate vendors, oversee the implementation of Virtualization projects, oversee the design, development and documentation of Infratructure. Managing site recovery manager for DR Management.
Key result areas
Provide guidance and support to systems administrators, including coaching and training development, and act as a point of reference within own area specialization.
Ensure all relevant policies and procedures are followed by systems administrators so that an efficient service is provided to cutomers and financial loss to customers and or Mashreq Bank is avoided.
Act as the first provider of solutions, advice and consultancy for systems administrators - related problems of high complexity by analyzing the situation, recommending a solution, and instructing systems administrators on execution of problem resolution.
Engage in minor technical negotiation with vendors to identify gaps between requirements and system functionality and ensure compliance of their service provision offer with Mashreq Bank's systems administrator's needs.
Oversee the first-line implementation of systems administrators related projects undertaken by junior colleagues and take major decisions on project scope to ensure effective delivery of own area of accountability.
Knowledge, skills & experience
Bachelors degree or Masters degree in IT
7 years of progressive professional experience in a related function with similar accountabilities.
VMware VCP certified, virtualization of servers, storage knowledge & infrasstructure management.
Basic knowledge of banking and technology, third line technical support, troubleshooting.